global recruitment - CALLING IN THE TROOPS
CLIENT
Tate & Lyle Plc. is a manufacturer and global supplier of food and beverage ingredients. They were globally implementing SAP, accounting and ERP software. It was a significant business transformation programme across EMEA and the US. EMEA was stage one, and North America was stage two, implementing the same software at different times and by different teams.
PROBLEM
The client hired an expert transformation executive leader and needed to build a strong team around him. The hiring refers to the two initial stages of the implementation: EMEA and North America. Having been with the programme for 18 months as a PMO person, I had already supported the previous management. Knowing the background stories and being aware of risks, challenges, and issues, I joined the new leadership team and took ownership of the recruitment process.
SOLUTION
I contacted hiring managers and subject matter experts and obtained job descriptions with specific requirements. I worked closely with the client’s procurement department to shortlist preferred suppliers, review and renew existing contracts, and make new contracts with selected recruitment agencies. Once the budget got approved, I managed the whole process from going to the market to making a final offer to the best candidate. I documented everything in the project repository using SharePoint. I applied the same approach when recruiting for North America.
RESULT
I successfully onboarded 40+ specialised contractors and consultants in the UK and the US. It enabled the client to resolve issues in the EMEA region and implement the SAP tool in the US within the desired time frame and budget. Project teams could deliver work more effectively, and business teams were able to get back to their daily focus. More importantly, for the client’s headquarters, implementing the SAP platform meant improved reporting, which led to smooth decision-making on a global scale with one reporting tool across all the client’s international branches.